ABOUT BAKER CREATIVE
Our transformational marketing uncovers the
“Why Behind the Buy” to Deliver a Strong ROI.”
Our process is fundamentally based on consumer insights, technology, creative ideas and measurement.
They are one of the cornerstones of understanding your audience to produce work that matters to your customers and your bottom line.
All aspects of the customer journey are effected by every department's ability to meet clients’ expectations. This is where Baker Creative goes “beyond the brand” delivering proven game-changing solutions and strong ROI for our clients.
Percent increase in revenue
We help our clients grow all over the world
Percent increase improved customer satisfaction rate
We leveraged the best of digital tools to elevate new market rollout
Percent increase in customer retention rate
We provided an integrated campaign to foster better customer relationship improve the customer experience and their bottom line
Percent increase in orders
From a short 3-hour event that generated sales of over $150,000+
Our solutions produce a powerful and seamless customer experience with game changing results that set you apart from competitors. The Solutions Studio® is our integrated marketing approach fueled by our expertise in uncovering and translating key insights that move through strategy to produce strong measurable success.
We listen, analyze, gather key insights, trends and capture the voice of your customer via our proprietary in-house Solutions Lab: Discovery Studio and social listening Gab Lab.
BUSINESS BRAND STRATEGY
We align your brand’s purpose and key performance metrics (KPIs) with customer’s emotional fingerprints and desires.
CUSTOMER EXPERIENCED DESIGN
We educate, engage and convert to deepen customer relationships with your brand.
We build your brand’s value from a customer-centric perspective across a variety of touchpoints.
CUSTOMER EXPERIENCE MANAGEMENT
We interpret your brand’s purpose and value into the customer lives to maximize new opportunities and fuel growth.
We gather, analyze and measure success against campaign goals and KPIs.