WHY BAKER CREATIVE
73% of Chief Marketing Officers felt their agencies were incapable of generating genuine customer insights, and more than believed agencies have a poor understanding of the issues that impact their business.
Marketers have spent a lot of time building relationships with customers, but often understand little about the customer’s unique journey leading to the path to success. From the first contact to the last "Thank you for being our customer," your brand strategy must always support your brand's single unique value. At Baker Creative, we help connect the dots between customer desires and your brand promise. One of our specialties is that we have a clear understanding of your audience, how to leverage it and how we can generate business for your brand.
Baker Creative has also developed its own proprietary, multi-faceted approach called “going beyond the brand” to help you streamline your communications, anticipate market and economic trends to your competitive advantage and build deep, solid customer loyalty.
Baker Creative’s Solutions Studio
We have experience offering a creative, strategy and entrepreneurial approach to balance traditional methods with emerging trends. This type of transformational marketing has resulted in a strong return on investment (ROI) for our customers.
Our “going beyond the brand” approach looks at both the internal and external barriers to success. We assess the problem from the inside out. We offer recommendations, training and steps to help your initiative flow across your organization cohesively. The focus is always on aligning the customer experience with your brand promise, your brand’s value and key performance metrics.
We have strategist in:
• Human Captial
• Public relations
WE INVEST IN KEY INSIGHTS TO MAKE YOUR BRANDS EVEN SMARTER
Our transformational marketing approach is steeped in research. Our in-house Discovery Studio and social listening Gab Lab gather relevant insights that unearth growth opportunities 95 percent of the time. Our in-house research goes deep under the surface to leverage psychographics, perceptions, behaviors, customer journeys and emotional drivers to identify the “why behind the buy to drive ROI®”. We focus on cross-generations, key influencers, millennials and ethnic groups for our insights and analysis.
We are not just a creative shop. We are a SOLUTIONS STUDIO. Our process looks at problems from a fresh, different perspective to drive transformational marketing to grow brands.
We offer comprehensive innovative solutions from start to finish.
We create custom solutions tailor-fit to best suit your needs. We can design your unique selling proposition to drive revenue. Our in-house Discovery Studio and Social Listening Gab Lab go deep under the surface to leverage psychographics, perceptions, behaviors, customer journeys and emotional drivers to identify the why or not to buy to drive ROI. We focus on cross-generational, key influencers, millennials and ethnic groups. Our activation strategies fueled by key insights and digital services to drive long-term customer loyalty.
Baker Creative is more than an award-winning business-to-business and consumer creative shop. It is a true Solutions Studio®. Looking for answers? We are here to help.
All aspects of the customer journey are influenced by every department's ability to meet clients’ expectations. This is where Baker Creative goes “beyond the brand” delivering proven game-changing solutions and strong ROI for our clients.
Our process begins with gathering key insights upon which are our strategy solutions are built.
We are mindful of your budget. Our teams can accommodate both large-and small-scale projects to keep your budget on track to produce consistent professional solutions.
We're experienced professionals delivering a strong return on investment (ROI)
Percent increase in revenue
We help our clients grow all over the world
Percent increase improved customer satisfaction rate
We leverage the best of digital tools to elevate new market rollout
Percent increase in customer retention rate
We provide an integrated campaign to foster better customer relationships, improve the customer experience and their bottom line
Percent increase in orders
A short three-hour event generated sales of more than $150,000+